Track your order

We email a tracking number when your order is dispatched, typically after 1–3 business days of processing. Use that number on the carrier’s website to follow the parcel.

If you have not received tracking within 4 business days of placing your order, email support@byhartley.com with your order number.

Need help? Use the contact page.

Our business information

Store name: Hartley Co

Trading name: Hartley Co

Legal company name: Veridian Collective LLC

Company address: 20 S Santa Cruz Ave Ste 300, Los Gatos, California 95030-6830, United States

Warehouse / returns address: 20 S Santa Cruz Ave Ste 300, Los Gatos, California 95030-6830, United States

Email: support@byhartley.com

Phone: [SUPPORT_PHONE]

Website: https://byhartley.com

Customer service hours: Our customer service is available from Monday to Friday between 9:00 am to 5:00 pm.

Saturday and Sunday: Closed.

More ways to reach us: https://byhartley.com/pages/contact